Timur Shafeev
Senior DevOps Engineer / Site Reliability Engineer
PROFESSIONAL SUMMARY
Senior DevOps Engineer and Site Reliability Engineer with 23+ years of progressive experience specializing in large-scale cloud infrastructure optimization, automation, and mission-critical deployment processes. Proven expertise managing high-traffic platforms serving 35+ million global users across AWS and Azure ecosystems, with deep experience in containerization, Infrastructure as Code, and enterprise-grade monitoring solutions.
Key Achievements: Successfully led platform migrations from legacy systems to Kubernetes, achieving 50% operational efficiency improvements and 30% cost reductions. Demonstrated expertise in maintaining 99.9% uptime for critical services while reducing deployment times by 70% through advanced CI/CD automation.
Core Expertise: AWS Infrastructure Architecture (EKS, EC2, S3, RDS, Lambda), Azure Cloud Services (App Services, Storage, DevOps, ARM Templates), Kubernetes Orchestration, Infrastructure as Code (Terraform, CloudFormation), GitLab CI/CD, Monitoring & Observability (ELK Stack, Prometheus, Grafana, New Relic), Configuration Management (Chef, Ansible), and Multi-cloud Architecture Design.
TECHNICAL SKILLS
Cloud Platforms & Services:
- AWS: EKS, EC2, S3, RDS, ELB, Lambda, CloudFormation, Auto Scaling Groups, KMS
- Azure: App Services, Storage, DevOps, ARM Templates, Application Insights
Container & Orchestration:
- Kubernetes: Cluster management, deployment strategies, troubleshooting, scaling
- Docker: Container optimization, multi-stage builds, registry management
CI/CD & Automation:
- Pipelines: GitLab CI/CD, Jenkins, Azure DevOps, TeamCity
- Infrastructure as Code: Terraform, ARM Templates, CloudFormation, Ansible
- Configuration Management: Chef, Ansible, PowerShell DSC
Monitoring & Observability:
- Logging: ELK Stack (Elasticsearch, Logstash, Kibana), Fluentd
- Metrics: Prometheus, Grafana, New Relic, Application Insights, Zabbix
- Alerting: PagerDuty, custom alerting solutions
Programming & Scripting:
- Languages: Bash, Python, PowerShell, Ruby
- Databases: MS SQL Server, MySQL, PostgreSQL, SAP Sybase
- Operating Systems: Linux (RHEL, CentOS, Ubuntu), Windows Server
PROFESSIONAL EXPERIENCE
January 2024 - September 2025 | Senior DevOps Engineer | Hexaware Technologies
Location: Berlin, Germany (Hybrid) | Client: Zoosk.com
Project Overview: Continuing infrastructure maintenance for Zoosk.com dating platform as specialized subcontractor, ensuring seamless operations for global user base.
Key Achievements:
- Infrastructure Maintenance: Maintained robust AWS infrastructure supporting Zoosk.com’s global operations across 25 countries
- Kubernetes Operations: Managed complex Kubernetes application deployments, maintenance, and performance optimization for high-traffic dating platform
- CI/CD Excellence: Implemented and optimized GitLab CI/CD pipelines, reducing deployment time and improving release reliability
- Infrastructure as Code: Authored and maintained comprehensive Terraform modules for scalable, reproducible cloud environments
- Platform Reliability: Ensured consistent platform performance and availability for millions of active users worldwide
Technical Environment: AWS (EKS, EC2, RDS, S3), Kubernetes, GitLab CI/CD, Terraform, Infrastructure as Code, Linux
March 2021 - December 2023 | Senior DevOps/SRE | Spark Networks
Location: Berlin, Germany (Hybrid)
Project Overview: DevOps and Site Reliability Engineering for Zoosk.com, a premier global dating platform serving 35+ million users across 25 countries.
Key Achievements:
- Platform Administration: Successfully administered Zoosk.com’s complete infrastructure, ensuring seamless user experience for 35+ million global users
- Legacy Migration Leadership: Spearheaded migration from legacy custom platform to modern Kubernetes architecture, achieving 50% improvement in operational efficiency
- Infrastructure Modernization: Revitalized legacy infrastructure through comprehensive Infrastructure as Code (IaC) refactoring, dramatically improving maintainability and deployment consistency
- Cost Optimization: Implemented strategic AWS cost optimization initiatives, achieving 30% reduction in infrastructure expenses while maintaining performance
- 24/7 Operations: Maintained critical on-call responsibilities ensuring 99.9% platform uptime for business-critical dating service operations
- Monitoring Excellence: Established comprehensive monitoring and alerting systems enabling proactive incident management and rapid issue resolution
Technical Environment: AWS (EKS, EC2, RDS, S3, Lambda), Kubernetes, Terraform, Cloudflare, Infrastructure as Code, Prometheus, Grafana, On-call Operations, Cost Optimization
November 2017 - March 2021 | Senior DevOps Engineer | Quest Software
Team Size: 8 DevOps Engineers
Project Overview: Led DevOps initiatives for Quest Software’s enterprise product portfolio, focusing on automation, monitoring, and multi-cloud infrastructure management.
Key Achievements:
- CI/CD Architecture: Architected and maintained sophisticated CI/CD pipelines using Jenkins and Azure DevOps for Quest’s complete product portfolio
- Infrastructure Automation: Developed comprehensive Terraform manifests and Azure Resource Manager templates for automated infrastructure provisioning
- Monitoring Implementation: Implemented multi-layered monitoring solutions using ELK Stack, Prometheus, New Relic, and Grafana for comprehensive observability
- Kubernetes Leadership: Led Kubernetes cluster operations and optimization, achieving 60% reduction in deployment time and significant reliability improvements
- Process Automation: Automated routine operational tasks, saving 40+ hours weekly across engineering teams and improving overall productivity
- Team Development: Mentored junior engineers, conducted technical interviews, and established DevOps best practices across the organization
Technical Environment: Jenkins, Azure DevOps, Terraform, Kubernetes, ELK Stack, Prometheus, New Relic, PagerDuty, Azure App Services, AWS, Python, PowerShell
December 2014 - November 2017 | Senior DevOps Engineer → Lead DevOps Engineer | EPAM Systems
Team Growth: 5 to 12 members | EU Customer Project
Project Overview: Led DevOps transformation for European enterprise client, focusing on AWS cloud adoption, automation, and high-availability architecture design.
Key Achievements:
- Configuration Management: Designed and implemented enterprise-grade Chef cookbooks and recipes following customer best practices and security requirements
- Cloud Infrastructure: Orchestrated comprehensive AWS infrastructure deployment using Terraform for scalable, resilient cloud environments
- High Availability Systems: Built mission-critical MS SQL clusters with Always On Availability Groups and Windows Failover Clustering for maximum uptime
- System Migration: Successfully migrated legacy systems including Jira instances, SVN servers, and Git repositories with zero downtime
- Security Compliance: Established robust security compliance frameworks and implemented server hardening procedures meeting enterprise standards
- Technical Support: Provided expert L2/L3 support for development teams across multiple concurrent projects
Technical Environment: AWS (ASG, S3, ELB, KMS, RDS, EC2, ECS), Chef, Terraform, Jenkins, Docker, GitLab CI, MS SQL 2012/2014, Windows Server 2012-2016, Oracle Linux 7
August 2008 - January 2015 | System Administration Department Manager | Liberty Mutual Insurance
Team Leadership: 8 Engineers (4 L3, 4 L2)
Project Overview: Built and managed enterprise IT infrastructure for Liberty Mutual Insurance, focusing on 24/7/365 operations, virtualization, and early DevOps adoption.
Key Achievements:
- Enterprise Infrastructure: Built comprehensive 24/7/365 infrastructure supporting hundreds of geographically distributed servers across Russian Federation
- Virtualization Leadership: Led major virtualization initiative using VMware vSphere and Microsoft Hyper-V, achieving 40% reduction in hardware costs
- Monitoring Systems: Implemented enterprise-wide monitoring with Zabbix and ELK Stack for proactive system management and performance optimization
- Automation Implementation: Deployed Microsoft System Center 2012 suite for automated patch management, backup solutions, and VM orchestration
- Citrix Infrastructure: Established Citrix XenApp farm serving business-critical applications to 500+ users with load balancing via HAProxy/F5 BigIP
- DevOps Pioneer: Introduced first DevOps practices including Chef configuration management and Jenkins CI/CD infrastructure
Technical Environment: VMware vSphere 4/5, Hyper-V, System Center 2012, Citrix XenApp 6.5, HAProxy, F5 BigIP, Zabbix, ELK Stack, Chef, Jenkins, TeamCity
February 2006 - May 2008 | System Administrator Team Lead | Renaissance Insurance
Team Size: 3 System Administrators
Key Achievements:
- Multi-site Management: Managed comprehensive IT infrastructure for central office and 20 regional branches
- Automation & Monitoring: Implemented automated maintenance procedures and comprehensive monitoring solutions
- Security Policy Development: Developed and implemented security policies for Windows Domain and Linux environments ensuring regulatory compliance
- Team Leadership: Led team hiring, onboarding processes, and skill development, achieving 30% improvement in team efficiency
Technical Environment: Windows/Linux servers, Sybase, MS SQL, MySQL, PowerShell, Bash
February 2004 - February 2006 | Senior L2 Support Engineer | Lenta
Team Size: 4 Support Engineers
Key Achievements:
- Infrastructure Deployment: Supported infrastructure deployment for multiple shopping mall openings in Saint Petersburg
- Domain Administration: Administered Windows domain infrastructure including Exchange Server for 200+ users
- Technical Support: Provided comprehensive technical support and managed IT supply chain operations
Technical Environment: Windows Server 2003, MS Exchange, Active Directory, Windows XP
February 2001 - February 2004 | System Engineer | National Library of Russia
Team Size: 2 Engineers
Key Achievements:
- Web Services Administration: Administered internal and external web services supporting library operations and public access
- Database Management: Managed critical database systems ensuring data integrity and availability
- Email Security: Implemented comprehensive antivirus and antispam solutions for mail server infrastructure
Technical Environment: RedHat Linux, SunOS, Windows NT4, Apache, PostgreSQL, MySQL, BIND, Postfix, Sendmail
EDUCATION
Baltic State Technical University
Faculty of Mechanics | 1997-2001
Specialized coursework in mechanical engineering and technical systems
CERTIFICATIONS & PROFESSIONAL DEVELOPMENT
Current Certifications:
- AWS Certified Solutions Architect (in progress)
- Kubernetes Administrator Certification (in progress)
Continuous Learning:
- Advanced Terraform and Infrastructure as Code practices
- Kubernetes security and performance optimization
- Cloud cost optimization strategies
- Site Reliability Engineering best practices
- Modern monitoring and observability tools
LANGUAGES
- English: Professional working proficiency
- German: Conversational (Berlin-based)
- Russian: Native speaker
KEY COMPETENCIES
Technical Leadership: 15+ years leading technical teams, mentoring engineers, and driving DevOps transformation initiatives
Platform Scalability: Proven experience managing platforms serving 35+ million users with 99.9% uptime requirements
Cost Optimization: Demonstrated success in reducing infrastructure costs by 30% while improving performance and reliability
Migration Expertise: Successfully led multiple large-scale platform migrations from legacy systems to modern cloud-native architectures
Multi-cloud Proficiency: Deep expertise in both AWS and Azure ecosystems with hands-on experience in hybrid cloud strategies